Reservation Policies

Policies & Details:

  • Check in: 3:00 PM- 9:00 PM. If arriving outside of check-in times, please call in advance to make arrangements.
  • Check out: 11:00 AM
  • Minimum Check in age for all adult guests is 18
  • Maximum occupancy per room is 2 adults unless otherwise listed
  • Children are welcome age 12 and older travelling with an adult 18 years of age or older
  • Due to the age and set up of the inn we are unable to accommodate pets of any kind.
  • For the comfort of all, smoking, all tobacco products and vaping (e-cigs) are not permitted within the inn. Any evidence of smoking/vaping in the room(s) will result in a $250 room cleaning fee. Guests may smoke outside on the back porch or in the stone pagoda. We ask that you please be respectful of other guests.
  • For the safety of all guests, we do not permit candles, incense, or any open flames in the bedrooms.
  • Parking is located on the property. There is one parking space per room. If you plan to bring another vehicle/trailer, please let us know. Vehicles parked are done so at vehicle owner’s risk
  • We accept Master Card, Visa, American Express and Discover credit cards.
  • Normal taxes apply to all room rates and are subject to change
  • Unless specified otherwise, rates are quoted in US Dollars.

  • Cancellation Policy:
  • We appreciate that there are times when commitments cannot be kept, situations change and emergencies arise. The Terrell House is a small family inn and we rely primarily on advance reservations and late cancellations normally are difficult to fill. We try to be reasonable and flexible, but our policies are as follows.
  • All reservations are secured by a credit card.
  • Cancellation 5 or more days prior to arrival: no charge
  • Cancellation 3-5 days prior to arrival: cost of one room night
  • 48 hours or less prior to arrival: full amount of booking charged
  • No shows will be charged for the entire reservation booked.
  • There are no refunds for early departure.
  • Any change to your reservation (Room change and date or length of stay change falls within all cancellation policies above).
  • If a guest has multiple rooms on the same reservation. Item #1 through #5 will apply for each individual room booked.
  • If you have any questions about your reservation or our cancellation policy, please give us a call or send us an email. We are always glad to help.
Bettys Room. American themed room